Privacy Policy
Last Updated: October 15, 2025
1. Introduction
Welcome to AstraNex Ventures, LLC ("AstraNex," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.astranexventures.com and any related domains or subdomains (collectively, the "Site").
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us, including:
- Contact Form Submissions: When you fill out our contact form, we collect your name, email address, and any message content you provide.
- Chatbot Interactions: When using our Lumé chatbot, you may provide your first name, which we collect to personalize your experience.
- Meeting Requests: When you request a meeting, you may be directed to fill out an intake form hosted on Google Forms, which collects additional information to help us understand your needs better.
2.2 Information Automatically Collected
When you visit our Site, certain information may be automatically collected, including:
- Usage Data: Information about your interaction with our Site, such as pages visited and time spent on pages.
- Device Information: Information about the device you use to access our Site, including device type, operating system, and browser type.
- Local Storage Data: We use browser local storage to save preferences such as light/dark mode settings and to remember your chatbot interactions during your session.
2.3 Future Data Collection Practices
We may implement additional data collection tools in the future, including:
- Analytics Tools: We may implement Google Analytics or similar tools to understand user behavior on our Site.
- Marketing Tools: We may implement advertising or remarketing tools in the future.
If we make significant changes to our data collection practices, we will update this Privacy Policy accordingly.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and provide the information or services you request
- Personalize your experience on our Site
- Improve our Site and services
- Communicate with you about our services, updates, or promotional offers (with your consent)
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activities
4. Data Storage and Retention
4.1 Storage and Security
We use industry-standard security measures to protect your personal information. Contact form submissions are processed through Netlify Forms, which provides security features to protect submitted information.
4.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. We generally keep contact form submissions and related communication records for up to 3 years.
5. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We use third-party services such as Netlify Forms and Make.com (formerly Integromat) to process form submissions and automate communications.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
6. Third-Party Links and Tools
6.1 Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
6.2 Third-Party Services
We use the following third-party services:
- Netlify: For website hosting and form submissions
- Make.com: For automation of form processing and email communications
- Google Forms: For intake form submissions when you request a meeting
Each of these services has their own privacy policies governing how they handle your data.
7. Your Privacy Rights
7.1 Your Choices
You have the right to:
- Access the personal information we have about you
- Request correction of your personal information
- Request deletion of your personal information
- Object to our processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw consent where we rely on consent to process your information
7.2 How to Exercise Your Rights
To exercise any of these rights, please contact us at queries@astranexventures.com.
8. Children's Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect, use, or disclose personal information from children under 18.
9. International Data Transfers
We are based in Florida, United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws of the United States may differ from those of your country of residence.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: admin@astranexventures.com
AstraNex Ventures, LLC
State of Florida, United States